Privacy Policy

Responsible business and coverage

Shanghai Dongxi Xincheng Trading Co., Ltd., doing business as EoPammu™, collects, uses, discloses, and safeguards personal information connected with eopammu.com. This policy applies to visits, purchases, customer-care communications, accounts, and other interactions with our services.

Information we may collect

The information depends on your activity. It may include your name, email, supplied telephone number, billing and shipping addresses; account details and preferences; orders, transactions, returns, refunds, and support records; device, browser, network, and IP-derived approximate location data; cookies and similar technologies; and information you voluntarily send us. Authorized payment providers process card information. We do not store complete card numbers on our own systems.

Purposes of processing

Information supports order processing and fulfillment, order and tracking messages, customer service, returns and refunds, fraud prevention, website security, improved functionality, legal compliance, performance measurement, and permitted marketing communications.

Recipients and disclosures

We may share data as reasonably necessary with Shopify, payment processors, fulfillment providers, carriers, technology vendors, analytics or marketing providers, and professional advisers. Disclosure to authorities may be required by law. Relevant data may also be disclosed in a reorganization, acquisition, financing, sale, or similar transaction, subject to applicable law.

Cookies and similar tools

These technologies can enable essential website functions, remember preferences, understand store use, improve performance, maintain security, and support permitted advertising or measurement. Depending on location and available store settings, cookie banners, privacy-choice tools, or browser controls may manage certain technologies.

Retention and protection

We retain information for as long as reasonably necessary for these purposes, including fulfilling orders, maintaining transaction records, resolving disputes, preventing fraud, and meeting legal obligations. Reasonable administrative, technical, and organizational safeguards are used; no internet transmission or electronic storage method can be guaranteed completely secure.

Rights and choices

Depending on your residence and applicable law, you may request access, correction, deletion, portability, restriction, objection, consent withdrawal, or an appeal of certain privacy decisions. Email service@eopammu.com. Identity verification may be required before completing a request. Promotional emails offer an unsubscribe link.

Children

Our store is not directed at children, and we do not knowingly collect children's personal information in violation of applicable law.

Processing in other countries

Because our company, customers, and providers may operate in different countries, data can be processed outside your country of residence. Appropriate international-transfer measures are used where required by applicable law.

Providers and policy updates

Shopify, payment processors, logistics providers, analytics tools, and other third-party services can process data under their own privacy terms and legal duties. We may update this policy for operational, technological, legal, or regulatory changes. The current version appears here.

Business identity

EoPammu™ is owned and operated by Shanghai Dongxi Xincheng Trading Co., Ltd.. Website: eopammu.com. Main product category: Art merchandise.

Business address: No. 80, Lane 280, Xiujiang Road, Zhujing Town, Jinshan District, Shanghai (Nanyi Economic Zone). Email: service@eopammu.com. Telephone: +86 17736912259. Customer service hours: Monday–Friday, 9:00 AM–6:00 PM PST.